Coffee Klatch

Coffee Klatch is a coffee warmer that is connected with an app on your smart phone. You can share any moment of your life in the online community, from activities you are doing to stories behind an old photo. At the same time, you are also able to send voice messages to your loved ones or start a group call with them.

Timeline
3 months
Team
3 people
Tool
Figma
Webflow
OnShape
Role
UX/UI designer
Media creator
Web developer

01.
Project background

As the baby boomer generation is getting older, the lives of the elderly are getting more and more attention. Although seniors really wish to live in their own homes, they might have to move to assisted living facilities because of many mobility and emotional reasons.

Our team believe that the elderly home tech is a very promising area. Because everyone gets old, the market is always there and even growing. And since the pandemic, people are spending more time at home, so we think it’s valuable to help seniors better live at their home.

The Challenge

How might we help seniors who are away from their loved ones better live independently in their homes?

02.
Contextual inquires

To better understand the challenges seniors are facing and help them to better live in their homes, we immersed ourselves in the context of their lives. We did some online research, interviewed seniors and stakeholders, and also visited places such as senior centers, target, and game stores. 

03.
Insights synthesize

👨🏼‍🦽 Mobility
  • Many seniors have had physical injuries.
  • Mobility is challenging for seniors due to health issues.
  • Seniors might not able to do some housework anymore.
👨‍👩‍👧  ‍‍‍Socialization
  • Belonging to the community is important to seniors.
  • Seniors needs to feel that they are still "useful".
  • Seniors don't want to be a burden to their loved ones.
💰  Tech & finance
  • Although willing to learn, some technologies might still be difficult for seniors.
  • With restricted retirement funds and savings, financial is a big concern for seniors.
Opportunity 1
HMW enable seniors better perform daily tasks in their houses?
Opportunity 2  ⭐️
HMW enable seniors continue sharing their experiences with loved ones?
Opportunity 3
HMW help seniors find easier to access needed services?

04.
In-depth research

Seniors need to stay connected with their loved ones.

  • Seniors need to stay in touch with families and friends
  • Seniors need to feel less isolated when living independently
  • Seniors need to share important moments with others
  • Seniors need to treasure their valuable memories
  • Seniors need a way to communicate with their love ones without feeling as though they are a burden
  • Seniors need a frequent and meaningful connection with their family member or friends
“I have a different mug for each person I know who lives in a faraway place. When I open my cupboard in the morning, I pick the mug for the person I want to have coffee with today.”

05.
Select an idea

We brainstormed many ideas and narrowed down them through an impact-effort matrix. Finally, we landed on the coffee warmer idea.

06.
Prototype V1

We chose the morning coffee moment as that would be a perfect timing when people relax and seek communications. Then we tested the prototype with several users to get feedback.

  • The diffuser component seems to be useless
  • Suggest portability and a waterproof feature
  • Hope there could be an embedded screen
Coffee Klatch App

06.
Prototype V2

Based on the feedback we received, we updated the app features, modeled the physical product, as well as 3D printed the coffee warmer.

Coffee Klatch Website

07.
Final product

© Mengtong Li 2021
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